Express News Service
Bangalore: The First Additional District Consumer Disputes Redressal Forum has directed the Manager of the SBI credit card division to pay Rs 5,000 as compensation to the complainant for deficiency in service.
Dr S K Tiwari, a resident of Bommanahalli, complained that the SBI had sent him a credit card bill of Rs 30,108 in June 2008, though he had cancelled the card in 2004. The SBI demanded an extra amount towards interest and as late fee. Though the bill was settled long back by Tiwari, the SBI had not issued a settlement letter to him.